Central England Co-op outlines social distancing measures to keep colleagues and customers safe
Central England Co-op has today asked customers to ‘co-operate’ with its new social distancing measures to help keep each other safe.
The retailer has put in place a set of new rules for anyone who enters its shops in line with Government recommendations to help safeguard colleagues and everyone else around them.
The new measures include:
- Stores will only be using every other till point or checkout to keep customers and colleagues a safe distance apart
- Special markings will be installed in front of till points and checkouts of at least one meter. If a customer needs to enter this area to place down a basket or use the keypad, colleagues will move backwards to maintain a safe distance
- Special markings will be installed to showcase two-meter safe distances while queueing at till points
- Customers are asked to pay with card or contactless if possible
- Specialist cleaning products will be used to regularly wipe down the countertops and chip, chip and pin machines and ATMs
- Special markings will be installed throughout stores to showcase to customers two metre spacing and customers are asked to maintain these distances while shopping
- Store managers have been given discretion to limit the amount of customers allowed in stores at any time to ensure social distancing measures are adhered to. Additional security guards will also be deployed to help stores support this new policy
- Special markings will be installed outside stores so customers queuing to enter maintain safe distances of two meters
Debbie Robinson, Central England Co-op Chief Executive, said: “Nothing is more important to us all at Central England Cooperative than the safety of our colleagues and customers.
“We’re closely following Government advice in our approach to social distancing and have now rolled out a range of new measures for our stores.
“We now ask all of our customers to co-operate with these measures to keep us all safe and allow us to continue to serve our communities.”
Central England Co-op is also asking all customers to show ‘care, compassion and respect’ to its colleagues as they work around the clock to serve their communities.
The retailer is asking people to come together and support its front-line colleagues who are going above and beyond to replenish stock levels and keep stores open.
In its food stores, the Society has also put in place a temporary limit of two of every product to help maintain stock levels but has reassured customers that there are no issues with its robust supply lines and that shops are getting daily deliveries.
People can keep up to date with what is happening in their local community by visiting a dedicated online hub at www.centralengland.coop/updates
Notes to editors
About Central England Co-operative
Central England Co-operative is one of the largest independent retail co-operative societies in the UK.
It is a modern, forward-looking organisation employing over 8,000 staff, with the Society’s principal areas of activity being food, funeral services, travel shops, and property investment.
Central England Co-operative has over 430 trading outlets across 16 counties including; West Midlands, Warwickshire, Worcestershire, Staffordshire, Derbyshire, Leicestershire, Rutland, Nottinghamshire, Northamptonshire, Lincolnshire, West Yorkshire, South Yorkshire, Suffolk, Norfolk, Bedfordshire and Cambridgeshire. The Society has an ambitious food store development programme for 2020.
Central England Co-operative is proud of its reputation for ethical business practices and corporate responsibility. It is a member of Business in the Community, the membership organisation that stands for responsible business, and has also won many business awards for excellence. The Society supports several charities including Dementia UK and invests a percentage of its trading profit into local communities.
Becoming a member of Central England Co-operative offers a whole host of benefits ranging from collecting points every time you spend in store to earn a share of the profits, access to members activities and community initiatives including the Community Dividend Fund, which hands out grants of up to £5,000 to charities and good causes across the Society’s trading estate.
For more information visit www.centralengland.coop, follow Central England Co-operative on Twitter: @mycoopfood, and on Facebook: facebook.com/centralenglandcooperative
Rob Smyth and James Brindle at Central England Co-operative on 01543 421390