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The service is provided in partnership with MuchLoved, a registered UK charity that supports bereaved people. Donations are processed by the charity MuchLoved. To cover the costs of processing, which include Gift Aid and reporting to charities, there is a fee of 3.2% to MuchLoved and a 1.3% payment card fee. As a charity service, this is on a not-for-profit basis. The fees for processing donations are capped at £1,000 per funeral