Terms and Conditions

United in Light online memorial service pre-recorded video

Recording and usage: We will pre-record the online memorial service, which will include any photos and supporting message that you contribute to it via Facebook, Twitter or email. To allow us to do so (and to allow us to use the resulting images or video footage), we may be legally required to confirm your age and to obtain your consent (or, if relevant, the consent of your parent or legal guardian). We also need to ensure that we own the rights in resulting images, audio, video or other recordings so that we can freely edit, copy, use and publish them without needing to contact you again. We will only use the images, audio, video or other recordings for the “Permitted Purposes” set out below. By participating in the online memorial service, you confirm that:

a) You are over 18 years of age (or, if relevant, you are the parent or legal guardian of a participant who is under 18 years of age (your “Child”))

b) You consent and authorise Central England Co-operative to do any of the following:

  • Film, record, photograph or otherwise capture your (or, if relevant, your Child’s) contribution to the online memorial service (in each case, a “Recording”);
  • Use any or all Recordings at any time in the future (and for any duration) for Central England Co-operative’s internal business purposes (together the “Permitted Purposes”);
  • Publish or display any or all Recordings in or on any Central England Co-operative internal communications and on our YouTube recording of the online memorial service (in each case a “Publication”)
  • Identify you (or, if relevant, your Child) by referring to name, message, and/or photographs (but not contact details) in any Recording or related Publication; and
  • Store the Recordings (in physical and/or electronic form). Recordings may be stored on servers located outside of the European Economic Area; and

c) If you own (or, if relevant, your Child owns) any copyright in the Recordings, you (and, if relevant, your Child) automatically transfer all ownership of such copyright to Central England Co-operative and agree that Central England Co-operative is under no obligation to identify you (or, if relevant, your Child) as a contributor to, or participant in, the Recordings. Accordingly, you agree to waive any “moral rights” that you (or, if relevant, your Child) may have in relation to the Recordings.

 

(1 Wilmot Lane, Chilwell, Beeston, Nottingham NG9 1DY)
Free Costa Coffee

Central England Co-operative promotion at 1 Wilmot Lane, Chilwell, Beeston, Nottingham NG9 1DY Central England Co-operative Limited (the “Promoter”) is offering a free Eligible Costa Coffee to customers to celebrate the opening of its new store at 1 Wilmot Lane, Chilwell, Beeston, Nottingham NG9 1DY (the “Store”) (the “Promotion”).

The Promotion is open to all individuals aged 16 or over at the time of entry. Employees of Promoter and other persons connected with the administration of the Promotion are not eligible to enter the Promotion.

To participate in the Promotion, entrants must:
either: attend the Store and enter a valid email address belonging to the entrant on the relevant computer or tablet in Store identified as relating to the Promotion; or
visit https://www.centralengland.coop/offers/beeston and, where indicated, enter a valid email address belonging to the entrant; and select the relevant box to agree to receive future communications from the Promoter relating to future promotional offers via the email address provided.

Entrants who complete the steps in clause 3 will receive to the submitted email address an electronic voucher entitling them to one Eligible Costa Coffee (the “Voucher”). The Voucher will be valid from 29th August to 31st August 2020 after the Promotion is entered by the entrant. The expiry date of the Voucher will be stated on the Voucher and will not be extended for any reason.

To redeem the Voucher an entrant must attend the Store during its open hours with a copy of the Voucher in either: (1) electronic format displayed on a smart phone or tablet; or (2) printed paper format. In either case, the bar code of the Voucher must be clear and legible. An entrants must select an Eligible Costa Coffee of the entrant’s choice (subject to availability) from the self-service Costa coffee machine situated in the Store. The participant must take the Eligible Costa Coffee to the Store check-out and present the Voucher to a store assistance for processing. If the Voucher is not valid, or the drink selected is not an Eligible Costa Coffee, the participant must pay for the full value of the selected drink.

The following drinks are Eligible Costa Coffees: any regular sized coffee drink: Latte, Mocha Cappuccino, Americano, While Americano, Hot Chocolate, Vanilla Latte and Camera Chocolate available from the Costa coffee machine situated in the Store (subject to availability on the day on which the Voucher is redeemed).

The Voucher is only eligible for use at the Store and cannot be exchanged at any other store of the Promoter or any other premises or venue selling Costa Coffee.

The Voucher can only be used once and is limited to one Eligible Costa Coffee.

The Voucher is valid until the time and date stated on it and cannot be extended for any reason.

By participating in the Promotion, entrants will be deemed to have accepted and agreed to be bound by these Promotion terms and conditions.

There is a limit of one Voucher per person. If the Promoter becomes aware of multiple entries into the Promotion from the same entrant, it reserves the right to cancel all Vouchers associated with the relevant entrant.

The Voucher has no cash value and is non-transferable, is non-refundable and cannot be exchanged for any other product or cash alternative in whole or in part.

No purchase is necessary to enter the Promotion although entrants will need an internet connection and a valid email address. No refund may be claimed for expenses incurred in participating in the Promotion, including in relation to the use of the internet.

This Promotion begins at 07:00 on 29th August 2020 and no entries will be accepted after 23:59 on 31st August 2020 although a Voucher can be redeemed at any time prior to the time and date stated on that Voucher. Individuals will not be able to access the entry web page after the closing of the Promotion. To the extent that individuals can access the Promotion entry page, entries received after closing will not be accepted and no Voucher will be issued.

The Promoter reserves the right to exclude any entries that it believes to be fraudulent or non-compliant with the eligibility criteria in these terms and conditions. The Promoter further reserves the right to exclude any entrant who the Promoter believes has contravened any of these terms and conditions.

If for any reason any aspect of the Promotion is not capable of running as planned then the Promoter may in its absolute and sole discretion suspend, cancel, terminate or modify the Promotion without any liability to any entrant or any other person. Entrants must take their own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that up-to-date copies are made of all data) to protect entrants against loss or damage.

Entrants agree that by taking part in the Promotion, personal details may be stored and otherwise processed by the Promoter and our appointed agents for the purposes of administering the Promotion and for contacting entrants about further promotions, special offers and discounts. Entrants’ personal details will not be retained by the Promoter for any other purpose than as stated in these terms and conditions. By taking part in this promotion, all entrants consent to the Promoter collecting, storing and using their personal data submitted with their entry for the purposes of this promotion, in accordance with the Promoter’s policy on data protection and privacy: https://www.centralengland.coop/your-co-op/privacy-and-data-protection

To the fullest extent permitted by law and excluding death or personal injury caused as a result of negligence the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any products that any entrant receives as a result of the Promotion.

The Promotion is in no way sponsored, endorsed or administered by or associated with Costa. Entrants are providing their details to the Promoter and not to Costa. By participating in the Promotion you agree to a complete release of Costa from any claims in relation to this Promotion.

The Promotion is governed by the laws of England and Wales. The Promoter and all entrants agree to submit to the exclusive jurisdiction of the English courts.

 

Call and Collect Terms and Conditions

1. When calling our Membership Team, we’ll need to take some personal details from you, including your name, telephone number and payment card details.  We will never write your card details down, and we will not record the call when we call your for payment. Our full Privacy Notice is Available of our website (link)  
2. Prices charged for each item will be the same as the price charged in store on the day the item is picked
3. There is no additional charge for using this service
4. Whilst there is no minimum order value when using this service, we would ask that you place an order with us no more than once a week, so that we can help as many Members as possible
5. We will confirm the total cost of your order when we call you back for payment – if you do not wish to accept an item in the order, you can ask for it to be removed, and you will receive a refund for the item (please note that it will still show on the receipt issued from the store, as the refund will be issued separately)  
6. We will pick items with the longest available shelf life when assembling your order
7. Where a specific item you have asked for is not in stock, we substitute it with an alternative brand or pack size, subject to availability, unless you have asked us not to
8. As this service is for Members only you will be asked for your Membership card number when placing your initial order – this will also enable us to add your dividend points to your card when processing payment
9. Unfortunately, we won’t be able to accept vouchers, or enable you to use your dividend points when processing your payment.  However you will still be allocated your membership points
10. A strict Social Distancing Policy applies in our stores – when coming to collect your order, please make yourself known to a member of the store team who can bring your order to you
11. You, or your nominated representative, will need to bring your collection number into store when collecting the order – we reserve the right to refuse collection if the collection number is not quoted
12. If you or your nominated representative appear to be under the age of 25, and there are age restricted items in your order, we can refuse the right to release your order unless a suitable form of ID is shown
13. If you have any queries, or need to get in touch with us about this service, please call us on our Membership Team number 0800 0501601

 

Store REFIT Promotional Terms and Conditions

(The Co-operative Food Chartwell Road, Sprowston, Norwich NR6 7RB)

Free Costa Coffee

Central England Co-operative promotion at Chartwell Road, Sprowston, Norwich NR6 7RB Central England Co-operative Limited (the “Promoter”) is offering a free Eligible Costa Coffee to customers to celebrate the opening of its new store at Chartwell Road, Sprowston, Norwich NR6 7RB  (the “Store”) (the “Promotion”).

The Promotion is open to all individuals aged 16 or over at the time of entry. Employees of Promoter and other persons connected with the administration of the Promotion are not eligible to enter the Promotion.

To participate in the Promotion, entrants must:
either: attend the Store and enter a valid email address belonging to the entrant on the relevant computer or tablet in Store identified as relating to the Promotion; or
visit https://www.centralengland.coop/offers/sprowston and, where indicated, enter a valid email address belonging to the entrant; and select the relevant box to agree to receive future communications from the Promoter relating to future promotional offers via the email address provided.

Entrants who complete the steps in clause 3 will receive to the submitted email address an electronic voucher entitling them to one Eligible Costa Coffee (the “Voucher”). The Voucher will be valid from From 7am on 9 September to 7pm 19 September 2020 after the Promotion is entered by the entrant. The expiry date of the Voucher will be stated on the Voucher and will not be extended for any reason.

To redeem the Voucher an entrant must attend the Store during its open hours with a copy of the Voucher in either: (1) electronic format displayed on a smart phone or tablet; or (2) printed paper format. In either case, the bar code of the Voucher must be clear and legible. Any entrants must select an Eligible Costa Coffee of the entrant’s choice (subject to availability) from the self-service Costa coffee machine situated in the Store. The participant must take the Eligible Costa Coffee to the Store check-out and present the Voucher to a store assistance for processing. If the Voucher is not valid, or the drink selected is not an Eligible Costa Coffee, the participant must pay for the full value of the selected drink.

The following drinks are Eligible Costa Coffees: any regular sized coffee drink: Latte, Mocha Cappuccino, Americano, While Americano, Hot Chocolate, Vanilla Latte and Camera Chocolate available from the Costa coffee machine situated in the Store (subject to availability on the day on which the Voucher is redeemed).

The Voucher is only eligible for use at the Store and cannot be exchanged at any other store of the Promoter or any other premises or venue selling Costa Coffee.

The Voucher can only be used once and is limited to one Eligible Costa Coffee.

The Voucher is valid until the time and date stated on it and cannot be extended for any reason.

By participating in the Promotion, entrants will be deemed to have accepted and agreed to be bound by these Promotion terms and conditions.

There is a limit of one Voucher per person. If the Promoter becomes aware of multiple entries into the Promotion from the same entrant, it reserves the right to cancel all Vouchers associated with the relevant entrant.

The Voucher has no cash value and is non-transferable, is non-refundable and cannot be exchanged for any other product or cash alternative in whole or in part

No purchase is necessary to enter the Promotion although entrants will need an internet connection and a valid email address. No refund may be claimed for expenses incurred in participating in the Promotion, including in relation to the use of the internet.

This Promotion begins at 07:00 on 9th September 2020 and no entries will be accepted after 18:59 on 19th September 2020 although a Voucher can be redeemed at any time prior to the time and date stated on that Voucher. Individuals will not be able to access the entry web page after the closing of the Promotion. To the extent that individuals can access the Promotion entry page, entries received after closing will not be accepted and no Voucher will be issued.

The Promoter reserves the right to exclude any entries that it believes to be fraudulent or non-compliant with the eligibility criteria in these terms and conditions. The Promoter further reserves the right to exclude any entrant who the Promoter believes has contravened any of these terms and conditions.

If for any reason any aspect of the Promotion is not capable of running as planned then the Promoter may in its absolute and sole discretion suspend, cancel, terminate or modify the Promotion without any liability to any entrant or any other person. Entrants must take their own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that up-to-date copies are made of all data) to protect entrants against loss or damage.

Entrants agree that by taking part in the Promotion, personal details may be stored and otherwise processed by the Promoter and our appointed agents for the purposes of administering the Promotion and for contacting entrants about further promotions, special offers and discounts. Entrants’ personal details will not be retained by the Promoter for any other purpose than as stated in these terms and conditions. By taking part in this promotion, all entrants consent to the Promoter collecting, storing and using their personal data submitted with their entry for the purposes of this promotion, in accordance with the Promoter’s policy on data protection and privacy: https://www.centralengland.coop/your-co-op/privacy-and-data-protection

To the fullest extent permitted by law and excluding death or personal injury caused as a result of negligence the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any products that any entrant receives as a result of the Promotion.

The Promotion is in no way sponsored, endorsed or administered by or associated with Costa. Entrants are providing their details to the Promoter and not to Costa. By participating in the Promotion you agree to a complete release of Costa from any claims in relation to this Promotion

The Promotion is governed by the laws of England and Wales. The Promoter and all entrants agree to submit to the exclusive jurisdiction of the English courts

 

Cafe Main Meal Loyalty Card

Central England Co-operative Limited, Central House,
Hermes Road, Lichfield, Staffordshire, WS13 6RH
(the “Promoter”) offers the Café Main Meal Loyalty Card
   
Applies to main meals at £3.50 and over
One card per person
Not exchangeable for cash
No photocopies accepted
We reserve the right to change or withdraw the promotion at any time
Subject to availability

 

Social Media Twirl Bouquet Prize Draw - Feb 2021

UK, 18+ . To enter the Prize Draw, entrants must comment, during the Promotion period <20/02/21 – 26/02/21>. The winner of each Prize Draw will receive one Orange Twirl Bouquet. Draw to take place 01/03/21. The Promoter will notify the winning entrant after each Prize Draw within 10 days and the prize will be sent via post within 30 days of prize acceptance. If the prize is not claimed within 5 days, the Promoter reserves the right to contact an alternative winner. The Promoter reserves the right to exclude any entries that they believe to be fraudulent or non-compliant with the eligibility criteria set out in these terms and conditions. Central England Co-operative Limited (the “Promoter”)

 

Customer returns policy - Nutmeg

Product must be returned within 28 days with a receipt for a refund or replacement
If the customer does not have a receipt – if the tags are still intact we can exchange the product

 

Creme Egg Cookbook Prize Draw

UK, 18+ . To enter the Prize Draw, entrants must comment, during the Promotion period <15/03/21 – 19/03/21>. The winner of each Prize Draw will receive one Creme Egg cookbook. Draw to take place 23/03/21. The Promoter will notify the winning entrant after each Prize Draw within 10 days and the prize will be sent via post within 30 days of prize acceptance. If the prize is not claimed within 5 days, the Promoter reserves the right to contact an alternative winner. The Promoter reserves the right to exclude any entries that they believe to be fraudulent or non-compliant with the eligibility criteria set out in these terms and conditions. Central England Co-operative Limited (the “Promoter”)

 

Mini Egg cookbook Prize Draw

UK, 18+ . To enter the Prize Draw, entrants must comment, during the Promotion period <22/03/21 – 26/03/21>. The winner of each Prize Draw will receive one Mini Egg cookbook. Draw to take place 29/03/21. The Promoter will notify the winning entrant after each Prize Draw within 10 days and the prize will be sent via post within 30 days of prize acceptance. If the prize is not claimed within 5 days, the Promoter reserves the right to contact an alternative winner. The Promoter reserves the right to exclude any entries that they believe to be fraudulent or non-compliant with the eligibility criteria set out in these terms and conditions. Central England Co-operative Limited (the “Promoter”)