Terms and Conditions

Holiday Prices

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Customer Feedback Survey Prize Draw Terms and Conditions

 

Win a £100 food voucher

 

Central England Co-operative Prize Draw Promotion  

  1. Central England Co-operative Limited (the “Promoter”) is offering customers a chance to win a £100 food voucher to spend in a Participating Store by entering into this prize draw competition (the “Promotion”).

 

  1. The Promotion is open to any customer aged 16 or over at the time of entry. Employees of the Promoter and other persons connected with the administration of the Promotion are not eligible to enter the Prize Draw.

 

  1. “Participating Store” means any of the Promoter’s food stores, fuelling stations, travel or funeral outlets, a list of which can be found at: https://www.centralengland.coop/stores/. “Prize Draw Period” means from 1 November 2019 until the Promotor discontinues this promotion.

 

  1. To enter the Prize Draw, entrants must, during the Prize Draw Period:

    1. make a purchase at any Participating Store; and

    2. visit the Promoter’s webpage at https://feedback.coop and:

      1. complete the survey as directed on the webpage, giving feedback on their purchase experience;

      2. opt-in to be entered into the Prize Draw;

      3. provide the personal contact information requested and specify a preferred method of contact in the event of winning a Prize Draw.

 

  1. During the Prize Draw Period there will be one prize draw on the first Friday of each month (the “Prize Draw”). All entries into the Promotion submitted between 00:00 of the first day of any calendar month and 23:59 on the last day of the same calendar month will be entered into the Prize Draw taking place on the first Friday of the next calendar month, save that:

    1. the first Prize Draw of this Promotion will take place on Friday 1 November 2019 and the winning entry will be drawn from all entries submitted to the Promotion between 00:00 on 8 October 2019 and 23:59 on 31 October 2019; and

    2. the last Prize Draw of the Promotion will take place on the first Friday after the last day of the Prize Draw Period, and the winning entry will be drawn from all entries submitted to the Promotion between 00:00 on the first day of the calendar month in which the last day of the Prize Draw Period occurs and 23:59 on the last day of the Prize Draw Period.

 

  1. Each entry into this Promotion that is submitted by an entrant will only qualify for entry into the next scheduled Prize Draw and will be removed from the pool of entries for any and all subsequent Prize Draws during the Prize Draw Period. However, an entrant can submit a new entry into the Promotion, including into any particular Prize Draw, each time the steps at clause 3 are repeated within the Prize Draw Period. An entrant can therefore submit multiple entries into the Promotion and/or any specific Prize Draw by repeating the steps at clause 4 during the Prize Draw Period.

 

  1. The £100 food voucher the winner of each Prize Draw will receive (the “Voucher”) is non-transferable, non-refundable and cannot be exchanged for any other product or cash alternative in whole or in part (and for the avoidance of doubt, no change in the form of cash, vouchers or otherwise will be given for the remainder of any unspent value of the Voucher) and is subject to the terms and conditions stated on, or provided with, the Voucher. The Voucher cannot be exchanged for: cash, cigarettes and tobacco, agency or E-Top up, currency, lottery and scratch cards, gift cards, PayPoint, Payzone, postage stamps, saving stamps, first stage baby milk products and in-store concessions.

 

  1. The Promoter will notify the winning entrant after each Prize Draw individually via the preferred method of contact specified by the entrant on entering the Prize Draw. Each winning entrant will, within thirty (30) days of the entrant being notified of their winning entry, be sent the Voucher.

 

  1. Entrants will need an internet connection in order to participate in a Prize Draw. No refund may be claimed for expenses incurred in participating in the Prize Draw, including in relation to the use of the internet. 

 

  1. The Promoter reserves the right to exclude any entries that it believes to be fraudulent or non-compliant with the eligibility criteria in these terms and conditions. The Promoter further reserves the right to exclude any entrant who the Promoter believes has contravened any of these terms and conditions and if applicable to select an alternative winner at random, at its own discretion.

 

  1. By participating in the Promotion, entrants will be deemed to have accepted and agreed to be bound by these Promotion terms and conditions.

 

  1. The decisions of the Promoter in respect of this Promotion and each Prize Draw are final and no correspondence will be entered into in this respect.

 

  1. If for any reason any aspect of the Promotion is not capable of running as planned then the Promoter may in its absolute and sole discretion suspend, cancel, terminate or modify the Promotion without any liability to any entrant or any other person. Entrants must take their own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that up-to-date copies are made of all data) to protect entrants against loss or damage.

 

  1. Entrants agree that by taking part in the Promotion, personal details may be stored and otherwise processed by the Promoter for the purposes of administering the Promotion and for contacting entrants about further promotions and general marketing.  By taking part in this Promotion , all entrants consent to the Promoter collecting, storing and using their personal data submitted with their entry for the purposes of this Promotion  and general marketing, in accordance with the Promoter’s policy on data protection and privacy: https://www.centralengland.coop/your-co-op/privacy-and-data-protection

 

  1. The Promoter accepts no responsibility for entries that are incomplete, misdirected, lost, delayed, damaged or corrupted due to any computer malfunction, virus, bug, delay or other reason whatsoever.

 

  1. To the fullest extent permitted by law and excluding death or personal injury caused as a result of negligence the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any products that any entrant receives as a result of the Promotion.

 

  1. The Promotion is governed by the laws of England and Wales. The Promoter and all entrants agree to submit to the exclusive jurisdiction of the English courts.  

 

 

Store Opening Promotional Terms and Conditions (Samuel Road, Langley Park)

Free Costa Coffee Central England Co-operative promotion at Samuel Road, Langley Park

1. Central England Co-operative Limited (the “Promotor”) is offering a free Eligible Costa Coffee to customers to celebrate the opening of its new store at Langley Road, Derby (the “Store”) (the “Promotion”). 

 

2. The Promotion is open to all individuals aged 16 or over at the time of entry. Employees of Promotor and other persons connected with the administration of the Promotion are not eligible to enter the Promotion.

 

3. To participate in the Promotion, entrants must:

a. either:

i. attend the Store and enter a valid email address belonging to the entrant on the relevant computer or tablet in Store identified as relating to the Promotion; or 

ii. visit (https://www.centralengland.coop/langleypark) and, where indicated, enter a valid email address belonging to the entrant; and

b. select the relevant box to agree to receive future communications from the Promotor relating to future promotional offers via the email address provided.  

 

4. Entrants who complete the steps in clause 3 will receive to the submitted email address an electronic voucher entitling them to one Eligible Costa Coffee (the “Voucher”). The Voucher will be valid from 4th – 16th October 2019 after the Promotion is entered by the entrant. The expiry date of the Voucher will be stated on the Voucher and will not be extended for any reason. 

 

5. To redeem the Voucher an entrant must attend the Store during its open hours with a copy of the Voucher in either: (1) electronic format displayed on a smart phone or tablet; or (2) printed paper format. In either case, the bar code of the Voucher must be clear and legible. An entrants must select an Eligible Costa Coffee of the entrant’s choice (subject to availability) from the self-service Costa coffee machine situated in the Store. The participant must take the Eligible Costa Coffee to the Store check-out and present the Voucher to a store assistance for processing. If the Voucher is not valid, or the drink selected is not an Eligible Costa Coffee, the participant must pay for the full value of the selected drink. 

 

6. The following drinks are Eligible Costa Coffees: any regular sized coffee drink: Latte, Mocha Cappuccino, Americano, While Americano, Hot Chocolate, Vanilla Latte and Camera Chocolate available from the Costa coffee machine situated in the Store (subject to availability on the day on which the Voucher is redeemed).

 

7. The Voucher is only eligible for use at the Store and cannot be exchanged at any other store of the Promoter or any other premises or venue selling Costa Coffee. 

 

8. The Voucher can only be used once and is limited to one Eligible Costa Coffee. 

 

9. The Voucher is valid until the time and date stated on it and cannot be extended for any reason. 

 

10. By participating in the Promotion, entrants will be deemed to have accepted and agreed to be bound by these Promotion terms and conditions. 

 

11. There is a limit of one Voucher per person. If the Promotor becomes aware of multiple entries into the Promotion from the same entrant, it reserves the right to cancel all Vouchers associated with the relevant entrant. 

 

12. The Voucher has no cash value and is non-transferable, is non-refundable and cannot be exchanged for any other product or cash alternative in whole or in part.

 

13. No purchase is necessary to enter the Promotion although entrants will need an internet connection and a valid email address. No refund may be claimed for expenses incurred in participating in the Promotion, including in relation to the use of the internet.  

 

14. This Promotion begins at 07:00 on 04 October 2019 and no entries will be accepted after 23:59 on 16th October 2019, although a Voucher can be redeemed at any time prior to the time and date stated on that Voucher. Individuals will not be able to access the entry web page after the closing of the Promotion. To the extent that individuals can access the Promotion entry page, entries received after closing will not be accepted and no Voucher will be issued.  

 

15. The Promoter reserves the right to exclude any entries that it believes to be fraudulent or non-compliant with the eligibility criteria in these terms and conditions. The Promoter further reserves the right to exclude any entrant who the Promoter believes has contravened any of these terms and conditions.

 

16. If for any reason any aspect of the Promotion is not capable of running as planned then the Promoter may in its absolute and sole discretion suspend, cancel, terminate or modify the Promotion without any liability to any entrant or any other person. Entrants must take their own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that up-to-date copies are made of all data) to protect entrants against loss or damage.

 

17. Entrants agree that by taking part in the Promotion, personal details may be stored and otherwise processed by the Promoter and our appointed agents for the purposes of administering the Promotion and for contacting entrants about further promotions, special offers and discounts. Entrants’ personal details will not be retained by the Promoter for any other purpose than as stated in these terms and conditions.  By taking part in this promotion, all entrants consent to the Promoter collecting, storing and using their personal data submitted with their entry for the purposes of this promotion, in accordance with the Promoter’s policy on data protection and privacy: https://www.centralengland.coop/your-co-op/privacy-and-data-protection 

 

18. To the fullest extent permitted by law and excluding death or personal injury caused as a result of negligence the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any products that any entrant receives as a result of the Promotion. 

 

19. The Promotion is in no way sponsored, endorsed or administered by or associated with Costa. Entrants are providing their details to the Promoter and not to Costa. By participating in the Promotion you agree to a complete release of Costa from any claims in relation to this Promotion.

 

20. The Promotion is governed by the laws of England and Wales. The Promoter and all entrants agree to submit to the exclusive jurisdiction of the English courts. 

 

 

Central England Co-operative Halloween Trick or Treat Game

1. Central England Co-operative Limited, of Central House, Hermes Road, Lichfield, Staffordshire WS13 6RH, (the “Promoter”) is offering entrants to win a prize when they play the Halloween Trick or Treat game from 2 October 2019- 31 October 2019 for a chance to win a pack; Co-op Royal Gala Apples 6 pack, OR, Swizzels Drumstick Squashies Original Raspberry & Milk Flavour Original 145g, OR, Maltesers Fairtrade Chocolate Fun Size 195g, OR,  Cadbury Dairy Milk Buttons Chocolate 12 Treatsize Bags 170g, OR (The Promoter) Trick or Treat Activity pack.

 

2. The Competition is open to anyone aged 16 or over at the time of entry. Employees of the Promoter and other persons connected with the administration of the Competition are not eligible to enter the Competition.

 

3. Entrants can enter the Competition from 07:00 on 2 October 2019 and until 23:59 on 31 October 2019 (the “Entry Period”). To the extent that entries are received by the Promoter after the expiry of the Entry Period, they will not be entered into the prize draw.

 

4. To enter the Competition entrants must during the Entry Period visit the Competition webpage at www.trickortreat.coop and provide the requested contact and marketing preferences information. The information provided will not impact any individual’s chances of being selected as the winning entry.

 

5. [Individuals can make unlimited entries into the Competition.] 

 

6. The winning entrant will be selected at random from all entries into the Competition submitted during the Entry Period. The Promoter will notify the winning entrant via the email address that is provided when the winning entrant’s Competition entry is submitted and will provide further details about how the Prize should be redeemed.

 

7. The Prize is [non-transferable], non-refundable, does not attract any points under the Promoter’s membership points scheme, and cannot be exchanged for any other product or cash alternative in whole or in part and is subject to the terms and conditions set out here and the terms and conditions of the Provider.

 

8. To enter the Competition entrants will need an internet connection and a valid email address. No refund may be claimed for expenses incurred in participating in the Competition, including in relation to the use of the internet. 

 

9. The Promoter reserves the right to exclude any entries that it believes to be fraudulent or non-compliant with the eligibility criteria in these terms and conditions. The Promoter further reserves the right to exclude any entrant who the Promoter believes has contravened any of these terms and conditions and if applicable to select an alternative winner at random, at its own discretion.

 

10. By participating in the Competition, entrants will be deemed to have accepted and agreed to be bound by these Competition terms and conditions.

 

11. The decisions of the Promoter in respect of the Competition are final and no correspondence will be entered into in this respect.

 

12. If for any reason any aspect of the Competition is not capable of running as planned then the Promoter may in its absolute and sole discretion suspend, cancel, terminate or modify the Competition without any liability to any entrant or any other person. Entrants must take their own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that up-to-date copies are made of all data) to protect entrants against loss or damage.

 

13. Entrants agree that by taking part in the Competition, personal details may be stored and otherwise processed by the Promoter for the purposes of administering the Competition and for contacting entrants about further Competitions and general marketing.  By taking part in this Competition and subject to information about marketing preferences submitted when entering the Competition, all entrants consent to the Promoter collecting, storing and using their personal data submitted with their entry for the purposes of this Competition and general marketing, in accordance with the Promoter’s policy on data protection and privacy: https://www.centralengland.coop/your-co-op/privacy-and-data-protection

 

14. The Promoter accepts no responsibility for entries that are incomplete, misdirected, lost, delayed, damaged or corrupted due to any computer malfunction, virus, bug, delay or other reason whatsoever.

 

15. To the fullest extent permitted by law and excluding death or personal injury caused as a result of negligence the Promoter accepts no liability for loss or injury as a result of the Competition or receipt or misuse of any products that any entrant receives as a result of the Competition.

 

16. The Competition is governed by the laws of England and Wales. The Promoter and all entrants agree to submit to the exclusive jurisdiction of the English courts

 

 

Central England Co-operative promotion at its Broughton Astley, Leicester store - Receive £1 off your next shop

1. Central England Co-operative Limited (the “Promotor”) is issuing a discount voucher (the “Voucher”) entitling the Voucher holder to a discount [of £1 off the total purchase price of a single transaction in-store where the pre-discount purchase price for the transaction is £10 or more] (the “Promotion”). Vouchers will be issued by mail-out to residential addresses in a geographic area identified by the Promoter as being in close proximity to the Promoter’s Broughton Astley, Leicester store (the “Store”).

 

2. This Promotion begins at 07:00 on 30 September 2019 and will run until 22:59 on 25 October 201] (the “Validity Period”).  

 

3. Each Voucher is only eligible for use at the tore and cannot be exchanged at any other Co-operative store. Each Voucher can only be redeemed by the person who receives the Voucher and the Promotor reserves the right to rescind or invalidate any Voucher if it suspects someone else is using the Voucher. Each Voucher will be valid for one use at the Store during the Validity Period. Only one Voucher can be used in relation to any single transaction and each Voucher can only be applied once to each transaction. The Voucher cannot be used in conjunction with any other offer, promotion or discount (including staff discount).

 

4. [In order for participants to redeem their £1 discount they must attend the Store during its open hours with a copy of the Voucher and spend a minimum of £10 (the “Minimum Spend”) on one transaction in-store (the “Qualifying Purchase”). The Qualifying Purchase can consist of multiple items but must be a single transaction. The participant must present the Voucher to a store assistant when making a Qualifying Purchase and if the Voucher is valid then the entrant will receive £1 off the full purchase price of the transaction, subject to the exceptions in these terms.]

 

6. The Voucher does not entitle participants to £1 off the purchase price of the following purchases, items or products: fuel, tobacco, foreign currency, Paypoint, Payzone, savings stamps, and National Lottery tickets and scratch cards. The price of these items will not be discounted by this Promotion or the Voucher and will not count towards the Minimum Spend.

The Voucher has no cash value and is non-transferable, is non-refundable and cannot be exchanged for any other product or cash alternative in whole or in part. No refund may be claimed for expenses incurred in participating in the Promotion, including in relation to the use of the internet.

 

7. If for any reason any aspect of the Promotion is not capable of running as planned then the Promoter may in its absolute and sole discretion suspend, cancel, terminate or modify the Promotion without any liability to any entrant or any other person. The decisions of the Promoter in respect of the Promotion are final and no correspondence will be entered into in this respect.

 

8. By participating in the Promotion, entrants will be deemed to have accepted and agreed to be bound by these Promotion terms and conditions. By taking part in this promotion, all entrants consent to the Promoter storing and using their personal data in accordance with the Promoter’s policy on data protection and privacy: https://www.centralengland.coop/your-co-op/privacy-and-data-protection 

 

9. To the fullest extent permitted by law and excluding death or personal injury caused as a result of negligence the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any products that any entrant receives as a result of the Promotion. 

 

9. The Promotion is governed by the laws of England and Wales. The Promoter and all entrants agree to submit to the exclusive jurisdiction of the English courts.  

 

 

Store Opening Promotional Terms and Conditions (Grantham Road, Bottesford)

Free Costa Coffee Central England Co-operative promotion at Grantham Road, Bottesford

 

1. Central England Co-operative Limited (the “Promotor”) is offering a free Eligible Costa Coffee to customers to celebrate the opening of its new store at Grantham Road, Bottesford (the “Store”) (the “Promotion”). 

2. The Promotion is open to all individuals aged 16 or over at the time of entry. Employees of Promotor and other persons connected with the administration of the Promotion are not eligible to enter the Promotion.

3. To participate in the Promotion, entrants must:

a. either:

i. attend the Store and enter a valid email address belonging to the entrant on the relevant computer or tablet in Store identified as relating to the Promotion; or 

ii. visit (https://www.centralengland.coop/bottesford) and, where indicated, enter a valid email address belonging to the entrant; and

b. select the relevant box to agree to receive future communications from the Promotor relating to future promotional offers via the email address provided.  

4. Entrants who complete the steps in clause 3 will receive to the submitted email address an electronic voucher entitling them to one Eligible Costa Coffee (the “Voucher”). The Voucher will be valid from 11th – 25th October 2019 after the Promotion is entered by the entrant. The expiry date of the Voucher will be stated on the Voucher and will not be extended for any reason. 

5. To redeem the Voucher an entrant must attend the Store during its open hours with a copy of the Voucher in either: (1) electronic format displayed on a smart phone or tablet; or (2) printed paper format. In either case, the bar code of the Voucher must be clear and legible. An entrants must select an Eligible Costa Coffee of the entrant’s choice (subject to availability) from the self-service Costa coffee machine situated in the Store. The participant must take the Eligible Costa Coffee to the Store check-out and present the Voucher to a store assistance for processing. If the Voucher is not valid, or the drink selected is not an Eligible Costa Coffee, the participant must pay for the full value of the selected drink. 

6. The following drinks are Eligible Costa Coffees: any regular sized coffee drink: Latte, Mocha Cappuccino, Americano, While Americano, Hot Chocolate, Vanilla Latte and Camera Chocolate available from the Costa coffee machine situated in the Store (subject to availability on the day on which the Voucher is redeemed).

7. The Voucher is only eligible for use at the Store and cannot be exchanged at any other store of the Promoter or any other premises or venue selling Costa Coffee. 

8. The Voucher can only be used once and is limited to one Eligible Costa Coffee. 

9. The Voucher is valid until the time and date stated on it and cannot be extended for any reason. 

10. By participating in the Promotion, entrants will be deemed to have accepted and agreed to be bound by these Promotion terms and conditions. 

11. There is a limit of one Voucher per person. If the Promotor becomes aware of multiple entries into the Promotion from the same entrant, it reserves the right to cancel all Vouchers associated with the relevant entrant. 

12. The Voucher has no cash value and is non-transferable, is non-refundable and cannot be exchanged for any other product or cash alternative in whole or in part.

13. No purchase is necessary to enter the Promotion although entrants will need an internet connection and a valid email address. No refund may be claimed for expenses incurred in participating in the Promotion, including in relation to the use of the internet.  

14. This Promotion begins at 07:00 on 11 October 2019 and no entries will be accepted after 23:59 on 25th October 2019, although a Voucher can be redeemed at any time prior to the time and date stated on that Voucher. Individuals will not be able to access the entry web page after the closing of the Promotion. To the extent that individuals can access the Promotion entry page, entries received after closing will not be accepted and no Voucher will be issued.  

15. The Promoter reserves the right to exclude any entries that it believes to be fraudulent or non-compliant with the eligibility criteria in these terms and conditions. The Promoter further reserves the right to exclude any entrant who the Promoter believes has contravened any of these terms and conditions.

16. If for any reason any aspect of the Promotion is not capable of running as planned then the Promoter may in its absolute and sole discretion suspend, cancel, terminate or modify the Promotion without any liability to any entrant or any other person. Entrants must take their own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that up-to-date copies are made of all data) to protect entrants against loss or damage.

17. Entrants agree that by taking part in the Promotion, personal details may be stored and otherwise processed by the Promoter and our appointed agents for the purposes of administering the Promotion and for contacting entrants about further promotions, special offers and discounts. Entrants’ personal details will not be retained by the Promoter for any other purpose than as stated in these terms and conditions.  By taking part in this promotion, all entrants consent to the Promoter collecting, storing and using their personal data submitted with their entry for the purposes of this promotion, in accordance with the Promoter’s policy on data protection and privacy: https://www.centralengland.coop/your-co-op/privacy-and-data-protection 

18. To the fullest extent permitted by law and excluding death or personal injury caused as a result of negligence the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any products that any entrant receives as a result of the Promotion. 

19. The Promotion is in no way sponsored, endorsed or administered by or associated with Costa. Entrants are providing their details to the Promoter and not to Costa. By participating in the Promotion you agree to a complete release of Costa from any claims in relation to this Promotion.

20. The Promotion is governed by the laws of England and Wales. The Promoter and all entrants agree to submit to the exclusive jurisdiction of the English courts.